A part-time receptionist in the GTA costs more than you think — and still doesn't cover nights and weekends. Here's the honest comparison.

Nobody under 40 leaves voicemails anymore. Here's what actually happens after the beep — and the simplest fix in your business.

The technology made a quiet leap this year. Here's what's genuinely new, what's marketing noise, and what a local business owner should care about.

Your best customers call when your shop is dark. Here are the five after-hours calls every local business gets — and the revenue hiding in each one.

Forget the sci-fi pitch. Here's a plain-English tour of what the technology really does on a normal Tuesday — and where its limits are.

Most owners guess. We did the math for a typical GTA service business — the number is uncomfortable.